By proceeding with your order, you are entering into a thoughtful and structured engagement designed to position you effectively. All sales are final once an order is placed, as your project secures time within our workflow and initiates preparation on your behalf; accordingly, refunds are not available regardless of timing, change in circumstances, or whether materials have been submitted. If you are unable to proceed, your project may be placed on hold or transferred to another individual prior to completion, and services must be utilized within one year of the original purchase date. This structure allows me to dedicate the appropriate level of attention and care to each client while maintaining a consistent, high-quality experience.