Dear Sam: I am trying to write my resume and am receiving conflicting advice on what to include. I am reading through job postings and the requirements for positions and attempting to ensure I include all of the requirements that are pertinent to my background. I wondered though, when a posting calls for a college degree—which I do not have—should I list my high school diploma? Also, I do not possess all of the technical skills required for some of the roles, but I am sure I can learn them quickly; what do I list in those instances? — Joe